Shipping & Returns
All purchases are shipped out of Los Angeles to anywhere in the 48 contiguous United States. We do not ship to Hawaii or Alaska, APO addresses, Internationally or US PO Boxes. Orders placed Monday thru Friday will be process within 24-48 hours of being placed. Purchases made on Saturday, Sunday, or national holiday will be processed the next business day. If there are any delays, we will contact you by email or phone.
- All Orders over $50.00 free freight
- No Second day shipping
- Please allow 3-5 business days for processing all orders.
*Free shipping is available only to the 48 contiguous states.We ship UPS. UPS will only deliver to physical locations and no PO Box address or APO address.RETURN POLICY little twig stands behind each of their products. We are confident you will enjoy our products, but if you are not satisfied with our products at the time you receive it, or if our products does not perform to your satisfaction, return it to the store you bought it from or to little twig for a credit, replacement or refund*. Give us your feedback, tell us how we can improve, we appreciate all your feedback. *Refund is available if product was purchased on littletwig.com only.HERE’S WHAT YOU DO…
- Send the product to us within 30 days of purchase
- a copy of the original invoice
- information about yourself: name, address, phone number, email address
- state reason for return, action to be taken (credit or replacement)
- put everything in one box and send it to us through a trackable method of delivery (FEDEX, UPS or USPS with tracking). It’s that easy.
SEND IT TO:
14555 Alondra Blvd
La Mirada, CA 90638